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Disaster Supplemental Nutrition Assistance Program (DSNAP)
DSNAP Phase 2 - Hurricane Delta
The Louisiana Department of Children and Family Services (DCFS) received approval today (Thursday, November 12, 2020), to begin virtual Disaster Supplemental Nutrition Assistance Program (DSNAP) operations in 5 additional parishes to provide additional food aid to families impacted by Hurricane Delta.
- St. Landry
- St. Martin
These parishes were recently approved for Individual Assistance after preliminary damage assessments showed significant storm damage that had not been identified at the time of the state’s original request for a major disaster declaration.
The application process differs depending on whether or not residents received DSNAP assistance after Hurricane Laura.
Residents Who Received Hurricane Laura DSNAP Assistance
Residents of Beauregard, Rapides and St. Landry parishes who previously received DSNAP benefits due to Hurricane Laura will automatically receive a second month of DSNAP benefits due to the impact of Hurricane Delta and, therefore, there is no need for these residents to apply for DSNAP again.
The second month of DSNAP benefits will be issued to these residents on Tuesday, Nov. 17, 2020. If residents need a new DSNAP EBT card, they can call the LAHelpU Customer Service Center at 1-888-524-3578.
Residents Who Did Not Receive Hurricane Laura DSNAP Assistance
Residents in the approved parishes who did not receive DSNAP for Hurricane Laura will call the LAHelpU Customer Service Center to apply and be interviewed. The application process will run from Monday, Nov. 16, to Friday, Nov. 20, 2020.
The call center can be reached at 1-888-524-3578 (select language, then press 3-3-1), between the hours of 7:30 a.m. and 6:30 p.m. Residents can call on any day during the application period. There will be no alphabet-system schedule, as there had been during DSNAP after Hurricane Laura.
Residents are encouraged, but not required, to take the following steps before calling to apply for DSNAP:
- Pre-register online first. Step-by-step instructions for this can be found on the DSNAP pre-registration page.
- Download the LA Wallet mobile app for identity and residency verification. Click here for information on the app, including download links.
- Gather all information needed for the application. A list of what is needed can be found on the DSNAP FAQ page.
Residents who pre-registered or applied forDSNAP after Hurricane Laura, or anytine since March 2020, do not need to pre-register again.
DSNAP Phase 2 Application Flyers
Note: SNAP recipients are not eligible for DSNAP and also should not apply.
Information about SNAP benefits changes related to Hurricane Delta can be found at www.dcfs.la.gov/SNAPstorms.
|Purchase Hot Foods with SNAP & DSNAP Benefits|
|Louisiana recipients of the Supplemental Nutrition Assistance Program (SNAP) and the Disaster Supplemental Nutrition Assistance Program (DSNAP) can use their benefits to purchase "hot" or prepared foods, following a waiver approval from the U.S. Department of Agriculture Food and Nutrition Service (FNS).|
|DCFS Customer Service Chatbot - Try it!|
|DCFS is building a chatbot that can provide quick answers to questions about our food assistance programs. It's a work in progress, but we invite you to try it. Help us perfect this exciting new customer service tool.|