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Disaster Supplemental Nutrition Assistance Program (DSNAP)

Louisiana is not authorized to operate DSNAP at this time.
  • If you have not pre-registered, please do so now by clicking the "pre-registration" button below or by phoning the LAHelpU Customer Service Center at 1-888-524-3578. To pre-register with a customer service representative, choose your language, then press the following prompts: 3-3-5. The Call Center is open from 7:30 a.m. to 6 p.m., Monday through Friday.
  • Pre-registration gives you a head start on your phone application and interview if a DSNAP is ordered for your parish.

Hurricane Delta DSNAP Phase 3

January 19 - 22, 2020

The application window closed at 6:30 pm on January 22.

DCFS received approval to implement virtual DSNAP operations in Allen and Iberia parishes to provide additional food aid to families impacted by Hurricane Delta.

 

DSNAP logo

As you prepare for hurricane season or other disasters, make pre-registering for the Disaster Supplemental Nutrition Assistance Program (DSNAP) part of your plan.

DSNAP provides eligible low- to moderate-income households who do not normally receive SNAP benefits with help buying groceries due to lost income or damages following a disaster.


SNAP Recipients Not Eligible for DSNAP

SNAP recipients are not eligible for DSNAP and should not apply. Information about SNAP benefits changes related to Hurricane Delta, including replacement benefits for food lost due to power outages, can be found at dcfs.la.gov/SNAPstorms.


 

Pre-register Before A DSNAP Activation

Be ready if DSNAP becomes available for your community. DSNAP pre-registration is simple and can be done online through the CAFÉ customer portal

Benefits of DSNAP Pre-Registration

  • Pre-Registration will speed up the application process that determines final eligibility after DSNAP is authorized.
  • You may not have access to necessary information following a disaster or evacuation.

DCFS Customer Service Chatbot - Try it!
DCFS is building a chatbot that can provide quick answers to questions about our food assistance programs. It's a work in progress, but we invite you to try it. Help us perfect this exciting new customer service tool.