Help us protect Louisiana's children. Report Child Abuse & Neglect: 1-855-4LA-KIDS (1-855-452-5437) toll-free, 24 hours a day, seven days a week

Child Welfare

Mandated Reporters

PLEASE NOTE: DCFS recommends using the Google Chrome web browser to access the online form. The form may not function fully through other web browsers.

Who are Mandated Reporters?

Mandated reporters are any of the following individuals performing their occupational duties:

  • “Health practitioner” is any individual who provides health care services, including a physician, surgeon, physical therapist, dentist, resident, intern, hospital staff member, podiatrist, chiropractor, licensed nurse, nursing aide, dental hygienist, any emergency medical technician, paramedic, optometrist, medical examiner, or coroner who diagnoses, examines, or treats a child or his family.

  • “Mental health/social service practitioner” is any individual  who provides mental health care or social services diagnosis, assessment, counseling, or treatment, including a psychiatrist, psychologist, marriage or family counselor, social worker, member of clergy, aide, or other individual who provides counseling services to a child or his family.

  • “Member of the clergy” is any priest, rabbi, duly ordained clerical deacon or minister, Christian Science practitioner, or other similarly situated functionary of a religious organization unless not required to report a confidential communication as defined in the Code of Evidence Article 511.

  • “Teaching or child care provider” is any person who provides or assists in the teaching, training and supervision of a child, including any public or private school teacher, teacher's aide, instructional aide, school principal, school staff member, bus driver, coach, professor, technical or vocational instructor, technical or vocational school staff member, college or university administrator, college or university staff member, social worker, probation officer, foster home parent, group home or other child care institution staff member, personnel of a residential home facilities, a licensed or unlicensed daycare provider, or any individual who provides such services to a child in a voluntary or professional capacity.

  • Police officers or law enforcement officials.

  • “Commercial film and photographic print processor” is any person who develops exposed photographic film into negatives, slides, or prints, or who makes prints from negatives or slides for compensation.

  • "Mediators" appointed pursuant to Children's Code, Chapter 6 of Title IV.

  • "Court-Appointed Special Advocates (CASA)" is any CASA volunteer under the supervision of a CASA program appointed pursuant to Chapter 4 of Title IV.

  • "Organizational or Youth Activity Provider" is any person who provides organized activities for children, including administrators, employees, or volunteers of any day camp, summer camp, youth center, or youth recreation programs or any other organization that provides organized activities for children.

  • "Coach" is any school coach including but not limited to public technical or vocational school, community college, college or university coaches and coaches of intramural or interscholastic athletics.

 

How to File Reports
  • To report alleged abuse/neglect that requires immediate attention, call toll-free 1-855-4LA-KIDS (855-452-5437) to speak with a trained specialist 24 hours a day, 7 days a week.
  • By law, all reports made orally by mandated reporters must be followed by a written report to DCFS within five days. This may occur either by entering a follow-up report online or by mailing CPI-2 form to the DCFS Centralized Intake Office (see below).
  • To report alleged abuse/neglect that does not require immediate assistance, you may fill out the Mandated Reporter Form online. Please refer to the section of Making an Online Report in the right column of this webpage for additional information and requirements.
    PLEASE NOTE: DCFS recommends using the Google Chrome web browser to access the online form. The form may not function fully through other web browsers.
  • Make a report from any DCFS Child Welfare office.

DCFS Centralized Intake Mailing Address

  • Download the CPI-2 form.
  • Mail CPI-2 forms to the following address:

    DCFS Centralized Intake
    P.O. Box 3318
    Baton Rouge, LA 70821
Mandated Reporter Training Online
  • If you do not have a DCFS Moodle account, you will have to create one before accessing the training.
Resources & Print Materials

Making an Online Report

Reports that CANNOT be reported online are listed below and SHALL be reported by calling the hotline toll-free at 1-855-4LA-KIDS (855-452-5437):

  • Child fatality
  • Drug/alcohol exposed newborn
  • Human trafficking
  • Life-threatening injury
  • Save Haven
  • Sexual abuse with access to the perpetrator in the home
  • Emergency situations that require immediate attention

If you make a report online please ensure you include as much specific information as possible. 

  • Identifying information for the family to include names, addresses, phone numbers, schools/daycares (if applicable).  
  • Specific information about the reason for your report and as much information that you know about the alleged abuse/neglect, what lead up to the abuse/neglect, and how it came to your attention.
  • The location of the child.
  • How the child functions on a daily basis.
  • How the caretaker interacts and disciplines with the child.
  • How the caretaker functions in his or her daily life.

Follow-up written reports to a verbal report can be submitted online using the online reporting system.

  • Answer the prescreen questions.
  • Fill out reporter identifying information.
  • Select the option This Report is: "Follow Up on oral report to DCFS".
  • In the Initial Report Date field, enter the date of the original oral report.
  • Fill out the remaining fields with the information that you initially made orally.
  • DO NOT enter any new or different information that was reported orally (see below)

What is the difference in Follow-up Reports versus Additional Information Reports?

  • Follow-up Reports provide the information previously reported via the hotline.
  • Additional Information Reports provide new information that was obtained since the original report that may require additional action by the agency. Additional Information Reports should not be marked as a Follow-up Report.